If you are confronted by a serious problem such as Acute chest pain or severe bleeding, call an ambulance (tel 999) before calling the surgery.

Booking an Appointment

Booking an appointment can be done either in person at the surgery, by telephone, or by registering to use our on-line services.

You can book a routine appointment up to a month in advance. 

If you think that you may need a chaperone, an interpreter (either for sign language or because your first language is not English) please let us know when booking your appointment.

If you require a doctor for something that can not wait until the next routine appointment is available you will be seen on the day if appropriate. There are usually some appointments added to the morning and afternoon surgeries if all the routine appointments have been booked for that session. You may be asked to contact the surgery at 8.30am or 2pm to see if any more appointments have been added.

However if you have an emergency and the reception staff do not have any appointments to offer you you should ask them for a telephone consultation with the Duty GP who will assess the urgency when speaking to you and will decide the appropriate action.

Blood test appointments and midwife appointment although booked through the surgery are booked in line with guidelines from the Trust who employs them and is not the control of the surgery, if you have any complaints about these services please contact George Eliot Hospital.

Please only use Accident and Emergency Departments or 999 if you have an urgent problem.

Feel Well – choosing the right service for you: NHS Warwickshire North Clinical Commissioning Group – North Warwickshire CCG (

What is the 111 service?

When to use NHS 111 – NHS (

We would also like you to think about whether it is more appropriate for you to look after yourself with over the counter medications and self help. The link below is an on-line resource which provides lots of information such as:

Encouraging self-care; Self care of Minor Ailments; Helplines; Medicine information (including adverse reactions); Drug Interactions and Patient support groups which you may find useful.

Local Sexual Health Clinics:Sexual Health Warwickshire

The surgery is currently making changes to ensure the environment is as safe as possible for patients and staff alike during the Covid-19 pandemic. You may be aware we have a slightly different way in which we handler our appointments.